|
|
Standard Warranty |
Ludlum
Measurements, Inc. warrants the products it manufactures to be free of defects
due to workmanship, material and design for a period of twelve months from the
date of delivery. The calibration of a product is warranted to be within its
specified accuracy limits at the time of shipment. In the event of instrument
failure, notify Ludlum Measurements, Inc. to determine if repair, recalibration,
or replacement is required. This warranty excludes replacement of
photomultiplier tubes, GM and proportional tubes, and scintillation crystals,
which are broken due to excessive physical abuse or used for purposes other than
intended. There are no warranties, express or implied, including without
limitation and implied warranty or merchantability or fitness, which extend
beyond the description of the face thereof. If the product does not perform as
warranted herein, purchaser's sole remedy shall be repair or replacement, at the
option of Ludlum Measurements, Inc. In no event will Ludlum Measurements be
liable for damages, lost revenue, lost wages, or any other incidental or
consequential damages arising from the purchase, use, or inability to use
product.
|
Extended Warranty Plans |
Ludlum
Measurements, Inc. Extended Warranty Plans are designed to give you peace of
mind by keeping your instrument at optimal performance. Extended Warranty Plans
improve productivity, decrease instrument down-time, maintain peak performance,
extend instrument lifetime, lowers cost of ownership and provides convenient
access to quality service and parts. The Extended Warranty Plan includes: one-year extended warranty coverage beyond
the
original standard factory warranty, priority
repair, free
firmware and hardware upgrades when available and notification
of calibration due dates, pending plan expiration date and update notices.
You may purchase your Extended Warranty Plan at the time you order your new instrument or anytime
within six months of the original purchase date with proof of purchase from an
authorized dealer. When purchasing an Extended Warranty Plan, please fill out an
Extended Warranty Form (below)
and submit it with your instrument order. If purchasing within the six months
of instrument purchase, please submit your Extended Warranty Order Form via
e-mail to
ludlum@ludlums.com or Fax to (325) 235-4672. For more information on
extended warranty plans, please contact
Ludlum at
(800) 622-0828 or email
ludlum@ludlums.com.
|
Download Forms |