Ludlum Measurements, Inc. warrants the products it manufactures to be free of defects due to workmanship, material and design for a period of twelve months from the date of delivery. The calibration of a product is warranted to be within its specified accuracy limits at the time of shipment. In the event of instrument failure, notify Ludlum Measurements, Inc. to determine if repair, recalibration, or replacement is required. This warranty excludes replacement of photomultiplier tubes, GM and proportional tubes, and scintillation crystals, which are broken due to excessive physical abuse or used for purposes other than intended. There are no warranties, express or implied, including without limitation and implied warranty or merchantability or fitness, which extend beyond the description of the face thereof. If the product does not perform as warranted herein, purchaser's sole remedy shall be repair or replacement, at the option of Ludlum Measurements, Inc. In no event will Ludlum Measurements be liable for damages, lost revenue, lost wages, or any other incidental or consequential damages arising from the purchase, use, or inability to use product.
Ludlum Measurements, Inc. Extended Warranty Plans are designed to give you peace of mind by keeping your instrument at optimal performance. Extended Warranty Plans improve productivity, decrease instrument down-time, maintain peak performance, extend instrument lifetime, lowers cost of ownership and provides convenient access to quality service and parts. The Extended Warranty Plan includes: one-year extended warranty coverage beyond the original standard factory warranty, priority repair, free firmware and hardware upgrades when available and notification of calibration due dates, pending plan expiration date and update notices. You may purchase your Extended Warranty Plan at the time you order your new instrument or anytime within six months of the original purchase date with proof of purchase from an authorized dealer. When purchasing an Extended Warranty Plan, please fill out an Extended Warranty Form (below) and submit it with your instrument order. If purchasing within the six months of instrument purchase, please submit your Extended Warranty Order Form via e-mail to firstname.lastname@example.org or Fax to (325) 235-4672. For more information on extended warranty plans, please contact Ludlum at (800) 622-0828 or email email@example.com.